…we didn’t complaint when something does not go as we expected.
…we were more focused on doing the important rather than being busy with urgent.
…we could just say ‘sorry, I’ll make it up’ instead of trying to find logical excuses.
I believe that these things are part of the process. Besides, if we really aim to be better as human beings, the start point should be us admitting our current state. We fail a lot. And there’s no shortcut for changing our behavior.